How to Cancel an AliExpress Order on Mobile

Canceling an AliExpress Order on Mobile

• 📱 Open the AliExpress application on your mobile device.
• 👤 Navigate to the Account section located at the bottom of the screen.
• 📦 Tap 'View All' under My Orders to see your purchase list.

Submitting a Cancellation Request

• 🔍 Locate the specific order you wish to cancel and tap on it to view its details.
• ❌ Look for the 'Cancel Order' button; this option is only visible if the seller has not yet shipped the item.
• 📝 If the button is available, tap it, select a cancellation reason that best fits your situation, and confirm the request.

Post-Cancellation Steps

• 📨 You will receive a message indicating that your request has been sent to the seller.
• ✅ If the item has not shipped, the cancellation is usually automatically approved.
• 📊 To verify, return to the order details and check if the status has updated to 'Cancelled'.

When Cancellation Isn't Possible

• 🚚 If the seller has already shipped your order, the 'Cancel Order' option will not be available.
• ⏳ In this scenario, you must wait for the delivery and then open a dispute for a refund if necessary.