How to Cancel a Shein Order and Get a Refund

Canceling Shein Orders Before Shipment

• 💡 If you cancel an order on Shein before it has been shipped, you are eligible to receive a full refund.
• 📌 The refunded amount is typically credited to your Shein Wallet within five business days.

Steps to Cancel an Order

• 📱 Open the Shein application and navigate to the Mi tab in the bottom right corner.
• 🛍️ Select the My Orders tab to view your order history.
• ❌ Choose the specific order you wish to cancel and click the Cancel Order button, then confirm the action.

When Cancellation Isn't Possible

• 🚚 If your order has already been shipped, cancellation is not possible.
• 📦 In such cases, you must wait for the order to arrive and then initiate a return.
• 🌐 For more detailed information, refer to Shein's official return policy website.