How to Add a Desk Phone for Google Voice in Google Workspace

Adding a Desk Phone to Google Voice

• 💡 To add a desk phone for a user in Google Voice, you must sign in to the Google Admin Console using an administrator account.
• 🔑 Access Google Voice settings by navigating through the Admin Console: Menu > Apps > Google Workspace > Google Voice. You will need the Google Voice admin role.

Configuring the Desk Phone

• 📌 From the Google Voice settings, click 'More', then select 'Desk phones' to view existing devices.
• ➕ Click 'Add a desk phone' to begin the setup process.
• 📱 For the 'Model' field, select the specific phone or device model you are adding.
• 💻 In the 'MAC address' field, accurately enter the MAC address of the phone.

Assigning a User and Saving

• 👤 Optionally, you can assign a user to the phone immediately by entering their email address in the 'User's email address' field. This step can also be completed later.
• ✅ Once all information is entered, click 'Save', followed by 'Close' to confirm the addition of the desk phone.
• ⚙️ Explore other settings within the admin console to further customize Google Workspace for your organization.