Houston Senior Apartment Elevator Repairs Leave Resident Carried Downstairs

Elevator Outage Impact on Residents

• ♿ Cheryl Lawrence, a resident at The Life at Sterling Woods senior apartments, faces significant hardship due to a broken elevator.
• 🏥 Paramedics had to carry Cheryl down the stairs to take her to the hospital, highlighting the critical need for elevator functionality.
• 🗓️ The elevator has been out of service for weeks, with tools present but no workers initially observed.

Management's Response and Timeline

• 📢 Property management claims to have posted notices about planned maintenance starting June 16th, but Cheryl states she never received one.
• 🛠️ An elevator repair crew was on-site, but management indicated repairs would not be completed until July 3rd, over a week away.
• 🏢 KHOU 11 News also reached out to the corporate property management company, Asset Living, for a response but was still awaiting one.

Broader Elevator Issues in Houston

• 📉 KHOU 11 has been reporting on broken elevators in apartment complexes across Houston for nearly two months.
• 🏢 The planned maintenance at Sterling Woods was initiated after an elevator in a different building had been out of service for several months.
• 📧 Viewers are encouraged to report broken elevators at their complexes by emailing news tips at khou.com.