Houston Apartment Residents in 'Survival Mode' Due to Lack of Hot Water and Security Issues

Persistent Lack of Hot Water

• 💡 Residents at the Traumante Apartments in Houston report living without adequate hot water for six weeks.
• ⚠️ Despite management claims of restoration, some apartments still lack hot water, forcing residents into 'survival mode'.

Security and Safety Concerns

• 🔑 Key fobs are not working, and security gates are malfunctioning, allowing unauthorized access to the property.
• 🏠 This has led to issues such as strange dogs entering the complex and homeless individuals setting off fire alarms.

Management Response and Resident Skepticism

• ✉️ New management sent emails claiming hot water was restored, but residents state this is not universally true.
• 🗣️ Residents express frustration, believing management likely has reliable utilities and security at their own homes.

Tenant Rights and Legal Recourse

• ⚖️ Legal experts advise that renters have rights and can take landlords to court for failure to make repairs.
• 📝 To pursue legal action, tenants must first send a certified letter requesting repairs.
• 💰 Crucially, tenants must continue to pay rent throughout the process to maintain their legal leverage.