Hinge Health CEO Daniel Perez on Scaling Healthcare with Technology

Hinge Health's Vision and Technology

• 💡 Hinge Health's core vision is to automate and scale the delivery of healthcare using technology.
• 🚀 The company aims to make healthcare more efficient and affordable, contrasting with other sectors where technology often lowers costs.
• 🔑 Key competitive advantages include a technology moat and strong channel partnerships with over 50 health insurance companies and pharmacy benefit managers.

Reinventing Physical Therapy (PT)

• 🎯 Hinge Health is transforming the $60 billion PT market by automating three key components of rehabilitation.
• 💻 Computer vision tracks over 100 body landmarks via a phone's camera to guide patients through exercises at home.
• ⚡ For pain management, Hinge offers the Enzo device, an electrical nerve stimulation alternative to pain medication, with published results showing over 50% pain reduction.
• 🤖 A generative AI tool enhances the throughput of the care team by automating chart review and suggesting next best actions.

Addressing Opioid Dependence

• ⚠️ The Enzo device provides a non-addictive, non-surgical alternative to pain medication, addressing the overuse of opioids prescribed after surgeries or hospital stays.
• 🏥 Studies, including one with Memorial Sloan Kettering, demonstrate significant pain reduction using the Enzo device alone.

Hinge Select: In-Person Care Network

• 🏥 Hinge Select is an in-person care network designed to complement digital offerings for services that cannot yet be automated, such as injections, MRIs, or surgeries.
• 💰 This network aims to provide high-quality care at rates up to 50% below private insurance, potentially waiving cost-sharing for members.

Financial Performance and Sustainability

• ✅ Hinge Health achieved a 98% logo retention in 2024 and delivered a 2.4x ROI for enterprise customers last year.
• 📊 The company reported a 23% non-GAAP free cash flow margin in Q2, emphasizing a focus on building a sustainable business.
• 📈 Free cash flow is highlighted as crucial for reinvesting in product development, customer experience, and team growth.