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Florida Man's Water Softener Repair Job Leaves Homeowner with Brown Water and Financial Loss

Tampa Bay 28July 5, 20254 min3,031 views
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Unfulfilled Repair Promises

  • 💧 A Hernando County homeowner, David Hibbert, was left with undrinkable brown water after a repair job on his water softener system.
  • 💸 The repair company, Tri County Water, owned by Charles Walszac, took the homeowner's water softener tanks for repair but never reinstalled them, leaving Hibbert out thousands of dollars.
  • 🗣️ Hibbert paid $270 in cash for the initial repair, which was supposed to include removing, repairing, and reinstalling the tanks, but Walszac subsequently disappeared and stopped responding to calls and messages.

The Company's Disappearance and Unregistered Status

  • 🔍 Hibbert discovered the tanks at the listed business address for Tri County Water, which he found was not a registered business with the state.
  • ⚖️ A report was filed with the Hernando County Sheriff's Office, but the state attorney's office declined to file criminal charges.

Resolution and Lingering Issues

  • 🤝 After consumer investigator Susan El Corey looked into the case, Walszac agreed to install a new water softener system for no additional cost.
  • 🛠️ While a new system was installed, Hibbert noted that some parts were missing from his old system, and the new installation had issues, including a broken motor part secured with a zip tie.
  • ⚠️ The situation highlights a lack of state licensing requirements for water conditioning system repairs, making it difficult for consumers to verify credentials.
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What’s Discussed

Water Softener RepairConsumer FraudBrown WaterUnregistered BusinessHome Repair ScamsHernando CountyTri County WaterCharles WalszacDavid HibbertConsumer ProtectionFlorida Law
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