Fix Unreliable Battery Level on Sony WF-SP800N Earphones

Troubleshooting Sony WF-SP800N Battery Issues

• 💡 Check for Software Updates: Ensure your Sony WF-SP800N earphones have the latest software version by opening the Sony SoundConnect application and checking for available updates.
• 📌 If an update is available, install it to potentially resolve battery level inaccuracies.

Refreshing Battery Status

• 🔋 Use the Charging Case: Place your earbuds into the charging case, close it, and wait approximately 15 seconds. This action helps to refresh and update the battery levels for both the earbuds and the case.
• ⚡ After the waiting period, open the case and remove the earbuds to check if the battery indicator is now accurate.

Performing a Factory Reset

• 🛠️ Initiate Factory Reset: Put the earbuds into the charging case but do not close it. Locate the touch areas at the top of the case.
• ⚠️ Press and hold both touch areas simultaneously until the LED light turns off. Continue holding even if the light starts blinking.
• ✅ Once the light turns off, release your fingers. Remove the earbuds from the case; they should automatically reconnect to your phone without needing to be re-added.
• 🚀 This factory reset can resolve persistent issues with incorrect battery readings.