Fix SONY WF-SP800N Earbuds Auto-Pausing/Playing Music

Troubleshooting SONY WF-SP800N Music Playback Issues

• 💡 Ensure your SONY WF-SP800N earbuds have the latest software version by checking the Sony Headphones Connect app.
• 📌 If an update is available, it will be indicated at the bottom of the app; proceed with the update to potentially resolve the issue.

Adjusting Earbud Settings

• ⚙️ Navigate to Device Settings within the Sony Headphones Connect app, then select System.
• ⏯️ Locate the 'Pause when headphones are removed' setting and toggle the slider. If the slider has an empty background, the feature is disabled, which might be the cause of unintended pausing.

Audio Player and Cache Management

• 🧹 If the above steps don't resolve the problem, the issue might stem from your audio player. Try clearing the cache of your music app (e.g., Apple Music, Spotify, Google Chrome).
• 🔄 After clearing the cache, reopen your audio player to see if the auto-play/pause behavior is corrected.

Performing a Factory Reset

• ⚠️ If all other methods fail, a factory reset of your SONY WF-SP800N earbuds is recommended.
• 🔋 Place the earbuds in the charging case without closing the lid. Press and hold both touch areas until the LED light stops flashing and turns off.
• 🔗 After the reset, remove the earbuds from the case; they should reconnect automatically. You can verify the reconnection in your device's Bluetooth settings.
• ✅ A successful reconnection indicates the factory reset was performed correctly.