Entitled Web Designer Ruins Custom Cakes, Gets Fired | r/EntitledPeople

The Arrogant New Hire

• 💡 A professional cake decorator with 10 years of experience hired a new employee, Jake, a web designer seeking side income.
• 🎯 Despite Jake's lack of baking experience, he quickly became arrogant, bossing around other staff and altering the display case against store standards.
• ⚠️ Jake's initial attempts at basic cake preparation resulted in ruined orders, forcing the OP to redo them, causing significant frosting waste.

Escalating Insubordination

• 🚀 Jake took a complex custom cake order that the bakery could not fulfill, despite knowing the store's limitations and the customer's specific request for the OP.
• 📈 Following this, Jake sabotaged multiple cake orders and excessively crumb-coated cake bases, creating a shortage of usable cake blanks.
• 🚩 Jake escalated his behavior by falsely reporting the OP for discrimination based on his ethnicity.

Gathering Evidence and Seeking Resolution

• 🔑 The OP, unable to take photos due to a strict no-phone policy, began documenting Jake's mistakes, including wasted materials and time spent fixing his errors.
• 🗣️ With management in flux, the OP decided to contact the franchise owner directly, providing evidence of Jake's actions.
• 🤝 Other bakery staff, also experiencing issues with Jake's behavior, agreed to support the OP's complaint.

The Owner's Intervention and Resolution

• 🎯 The franchise owner, Henry, met with the OP and Jake, witnessing Jake's poor cake decorating skills firsthand.
• 💥 Henry confronted Jake about his actions, including the excessive waste and insubordination, leading to Jake's termination.
• ✅ The OP was relieved to have Jake fired and began training a new, more capable assistant, Jay, to help with decorating.