Elevator Outages at Sugar Land Senior Apartments: Management Company Under Scrutiny

Elevator Issues at Gala at Four Corners

• ♿ Pamela Howard, a resident on the third floor of the Gala at Four Corners senior living community in Sugar Land, has missed dialysis appointments due to a broken elevator.
• 🚑 She was forced to call 911 for an ambulance and firefighters to help her descend the stairs.
• 💔 Third-floor resident Kathy Mooney, who has heart disease and arthritis, feels trapped in her apartment due to the elevator being out.
• 🏠 Both elevators in the two buildings at Gala are currently non-operational.

Management Company's Role and Past Issues

• ⚡ Management company Asset Living stated a storm on Sunday night caused the fire panel at Gala to fail, leading to the elevator shutdown.
• 🔗 Asset Living is also the management company for Jubilee Texas Parkway Senior Apartments in Missouri City, which experienced elevator outages for nearly two months.
• 😟 Residents are concerned about a repeat of the prolonged issues seen at the Missouri City property.

Repair Timeline and Communication

• ⏳ Asset Living's PR team indicated that repairs to the fire panel are expected within the next couple of days.
• 🛠️ Once the fire panel is fixed, the elevator company will be dispatched to repair the elevators.
• 📢 The story highlights the importance of community members submitting news tips about issues they are facing.