East End Senior Complex Elevator Out for Months, Residents Frustrated

Elevator Outage at Novavida Apartments

• residents at Novavida Apartments, a supportive housing project for low-income seniors near the Greater East End, are experiencing significant disruption due to a malfunctioning elevator.
• 📌 The complex's only elevator has been out of order consistently for approximately two months, impacting residents' daily lives.

Impact on Residents

• 😥 One resident reported that a client is unable to leave their apartment due to the lack of elevator access, leaving them feeling stuck and isolated.
• 💡 Frequent visitors, like meal delivery personnel, have also noted the elevator's unreliability and the concern it causes for residents.

Efforts to Resolve the Issue

• 🤝 Representatives from the Tano Center, the sponsoring nonprofit, stated they are actively working with repair companies to fix the elevator.
• 🛠️ While the elevator was reportedly fixed on Tuesday, it was out of order again by Wednesday, highlighting ongoing technical difficulties and parts issues.
• 💬 The Tano Center is in daily communication with repair crews and hopes for a consistent fix as soon as this week.

Commitment to Resident Well-being

• 🚚 The Tano Center has implemented measures to ensure residents receive food and necessities delivered directly to their doors during the outage.
• ✅ Maintaining the elevator's consistent operation is a top priority for the organization and its residents.