Dell XPS 13: Fix Cursor & Touchpad Not Working (Step-by-Step Guide)

Troubleshooting Touchpad and Cursor Issues on Dell XPS 13

• 💡 Accessing Settings via Touchscreen: If your cursor is missing or the touchpad isn't working on a Dell XPS 13, utilize the touchscreen to navigate to the settings menu.
• 📌 Enable Touchpad: Within the 'Bluetooth and devices' settings, locate the 'touchpad' option and ensure the toggle is switched to the right to enable it.

Driver Management for Touchpad Functionality

• ⚙️ Device Manager Access: Open the start menu and search for 'Device Manager' to access advanced hardware settings.
• 🛠️ Disabling and Re-enabling Driver: Expand 'Human Interface Devices', find and double-click your touchpad, go to the 'Driver' tab, select 'Disable device', confirm, and then immediately 'Enable device' again.
• ⚠️ Uninstalling and Reinstalling Driver: If enabling the device doesn't resolve the issue, proceed to 'Uninstall device' from the driver tab and confirm the action.

Reboot and Final Steps

• 💻 Rebooting the Laptop: After uninstalling the touchpad driver, reboot your Dell XPS 13 laptop.
• ✅ Post-Reboot Check: Once the device has restarted, test the touchpad again, as it should now be working correctly.
• 🆘 Contact Support: If the problem persists after these steps, it is recommended to contact Dell customer support or a repair center for further assistance.