CenterPoint Energy's Storm Response Improvements and Resiliency Technology

Acknowledging Past Failures and Committing to Improvement

• 💡 CenterPoint Energy leaders acknowledged their shortcomings following last year's devastating storms, recognizing they disappointed customers.
• 🎯 The company views last year's events as a call to action to significantly improve their services and grid reliability.

Investments in Grid Fortification and Technology

• ⚡ CenterPoint has partnered with seven tech firms to identify and address grid weaknesses, aiming to build the Gulf Coast's most resilient power grid.
• 🛠️ They are installing 26,000 storm-hardened poles and clearing 6,000 miles of vegetation to strengthen infrastructure.
• 📈 The addition of 5,100 automation devices is intended to expedite power restoration efforts.

Technological Solutions for Enhanced Response

• 🔬 Nero's digital twin technology simulates storm damage on CenterPoint's grid, flagging weak points before they fail.
• 💬 Convey is being used to improve communication by reaching millions of customers faster through voice, text, or email.
• 📸 Pano AI's 360-degree high-definition cameras will be deployed at 25 high-risk stations to spot issues like smoke or downed trees in real-time.

Measurable Improvements in Restoration Times

• ✅ Average outage times from everyday storms have decreased from 81 minutes to 41 minutes compared to the same period last year.
• 🚀 These improvements demonstrate progress in their goal to restore both power and public trust.
• 🌟 CenterPoint states they are better prepared than last year and are committed to continuous daily improvement.