Brooklyn Homeowner Pays $83,000 for Solar Panels That Weren't Turned On

Solar Panel Investment Gone Wrong

• 🏡 A first-time homeowner in Brooklyn invested $83,000 in solar panels with the goal of saving money on energy bills and supporting a green future.
• 💡 The homeowner was motivated by a door-to-door salesman promising significant savings and the elimination of Con Edison bills.
• ⚠️ After installation in the fall, the solar panels were never connected and did not function, leading to frustration and financial strain.

Seven On Your Side Intervention

• 📞 Unable to get answers from the solar company, the homeowner contacted "7 On Your Side" for assistance.
• 🛠️ Following the intervention, the company returned to Brooklyn within 10 days to reconfigure and properly connect the solar system.
• ✅ The solar panels are now operational, indicated by a green light, and the investment is finally beginning to pay off.

Company Response and Resolution

• 🤝 The solar company apologized for the delays, citing issues with prior illegal electrical work and fire safety concerns.
• 💰 As a resolution, the company provided the homeowner with a $2,500 check to cover bills and paid for the utility bill and loan until the system was brought up to code.