Brooklyn Homeowner Paid $83,000 for Solar Panels That Never Worked

Solar Panel Investment Gone Wrong

• 🏡 A first-time homeowner in Brooklyn invested $83,000 in solar panels with the goal of going green and saving money on energy bills.
• 💡 The homeowner was promised savings on Con Edison and energy bills, with the elimination of gas bills due to solar energy.
• 💸 After installation, the solar panels were never connected, leaving the homeowner paying for a system that was not functioning.

Seeking Resolution with 7 On Your Side

• 🗣️ Frustrated by the lack of answers from the solar company salesman, the homeowner threatened to contact "7 On Your Side" for assistance.
• 🤝 After intervention by Nina Pineda and "7 On Your Side," the company sent representatives to Brooklyn to reconfigure and connect the system.
• ✅ The solar panels are now working, indicated by a green light, and the investment is finally paying off.

Company's Response and Resolution

• ⚠️ A company representative apologized, citing delays due to prior illegal electrical work and fire safety concerns.
• 💰 The company provided a $2,500 check to help pay bills and covered the utility bill and loan payments until the system was brought up to code.