Bloomfield Homes Founder Responds to Homeowner Complaints and WFAA Report

Founder's Visit and Initial Assessment

• 🏠 The founder of Bloomfield Homes, Don Dystra, visited a Midlothian homeowner, Donnie Fox, following a WFAA report detailing complaints about the house.
• 🤝 Dystra stated that while Bloomfield Homes is not perfect, they strive to do their best, having built approximately 20,000 homes with many compliments.

Addressing Specific Issues

• 🪚 During a walkthrough, Dystra acknowledged a gap in a bedroom piece and agreed it needed to be removed and replaced.
• 🛠️ He also agreed to fix cracked flooring, even in areas not strictly required, adopting a collaborative approach.
• 🧊 A cracked kitchen island was identified as a significant issue, with Dystra promising to consult the granite company to understand its cause and timing.

Drainage and Homeowner Dissatisfaction

• 🌧️ Drainage issues in the backyard were discussed, where dirt slides down a slope during heavy rain.
• 🚧 Dystra maintained that the grading was done according to approved engineering plans and that building a retaining wall would not be Bloomfield's responsibility.
• 😔 Donnie Fox expressed disappointment, feeling that Bloomfield Homes was not fully standing behind the home they built.