BBB Warning: What to Look For When Hiring a Moving Company

Avoiding Moving Scams and Problems

• ⚠️ Springtime is peak moving season, and the Better Business Bureau (BBB) has issued an alert about potential issues when hiring moving companies.
• 💡 Consumers like Chantel Buler have experienced damaged collectibles and unexpected charges that doubled their initial quotes.
• 💸 Audrey Coston Shelton lost a $100 deposit when movers never showed up, highlighting issues with no-shows and excessive working hours.

Key Red Flags in Moving Companies

• 🚩 Common complaints include lost or damaged items, late deliveries, and hidden or added fees.
• 📉 Unscrupulous companies may offer a low initial price but then charge significantly more upon completion of the move.

BBB Recommendations for Hiring Movers

• 📊 Get quotes from at least three different moving companies to compare prices and services.
• 📝 Always obtain a signed, binding estimate or an estimate that clearly states the maximum possible cost.
• 🔍 Read company reviews on the BBB's website to gauge past customer experiences.
• 🏠 Never accept an estimate over the phone; always insist on a company representative visiting your home to provide an in-person estimate.
• 💰 Do not let price be the sole deciding factor; prioritize reliability and trustworthiness to avoid potential moving nightmares.