ASUS ROG Ally X: Troubleshooting Wi-Fi and Bluetooth Connection Issues

Initial Troubleshooting Steps

• 💡 Restart your ASUS ROG Ally X using the power menu as a first step, as this resolves many common issues.
• 🔄 Toggle Wi-Fi and Bluetooth off and on, or enable Airplane Mode to reset network connections.

Network Reset and Reconnection

• ⚙️ Navigate to Settings > Network & Internet > Advanced network settings and select Network reset.
• ⚠️ Confirm the reset and wait for the notification, then restart your device.
• 🔌 After restarting, reconnect to your Wi-Fi network by entering the password or re-pair your Bluetooth device.

Specific Connection Diagnostics

• 🔍 For Wi-Fi, run the Network troubleshooter by right-clicking the Wi-Fi icon on the taskbar.
• 🚫 For Bluetooth, unpair the problematic device from settings, remove it, and then try to re-pair it.

Driver Updates for Persistent Issues

• 🌐 If problems persist, download the latest MediaTek WLAN and Bluetooth drivers from the official ROG support site.
• ☁️ If you lack internet on the Ally X, download drivers on another device and transfer them via SD card.
• 💻 Install both the Wi-Fi and Bluetooth drivers, then restart your device to test the connections.

Hardware and Support

• 🛠️ If all software troubleshooting fails, it may indicate a hardware problem with the network card.
• 📞 In such cases, contact ASUS customer support for further assistance or to arrange a hardware repair.