Arlo Pro 4 Losing Connection? Step-by-Step Troubleshooting Guide

Common Arlo Pro 4 Connection Issues

• ⚠️ If your Arlo Pro 4 is frequently losing connection, the primary cause is often related to Wi-Fi access.
• 📌 This can be due to the camera being too far from the router or experiencing a weak Wi-Fi signal.

Optimizing Router and Camera Placement

• 🏠 Consider moving your router to a more central location if possible, or repositioning the camera to be closer to the router.
• 📶 If you have multiple Wi-Fi networks, connect the Arlo Pro 4 to the closest available network to ensure a stronger signal.
• 🔌 A Wi-Fi repeater can be used to extend the range of your existing Wi-Fi connection, improving signal strength to the camera.

Changing the Wi-Fi Network in the Arlo App

• ⚙️ To change the network, navigate to Settings in the Arlo app, then select Wi-Fi network.
• ▶️ Click on Change network and proceed by clicking Continue.
• ⌨️ Manually enter the SSID (network name) and password for the desired network, ensuring accuracy as they are case and space sensitive.

Syncing and Setup

• 🔵 To sync the camera, remove it from its chassis and briefly press the sync button until the blue light blinks.
• 📸 In the app, click Continue and then position the QR code in front of the Arlo Pro 4 camera (4-6 inches away) until you hear a chime.
• ✅ After the camera is detected and setup is complete, you should see a confirmation message.