Alaska Airlines IT Outage Causes Chaos and Flight Groundings at Seattle Airport

Flight Disruptions Due to IT Outage

• ✈️ Alaska Airlines experienced an IT outage that forced the grounding of all its flights.
• ⚠️ Passengers at Seattle-Tacoma Airport faced significant disruptions, with crowds packing the terminal due to the halt in operations.
• ❓ Airline staff expressed uncertainty about the status of flights and the duration of the outage, apologizing to stranded passengers.
• ⏳ Flights were reportedly grounded for approximately two hours before operations began to resume.

Passenger Experience and Uncertainty

• 😔 Footage from the terminal showed confusion and long lines as passengers sought information and alternative arrangements.
• 🗺️ The airline was in the process of determining the destinations of grounded planes during the outage.
• 📢 Updates were promised to passengers as soon as information became available from the airline's IT teams.