ACER Chromebook 315: Fix Missing Cursor & Touchpad Issues

Troubleshooting a Missing Cursor on ACER Chromebook 315

• 💡 If your cursor is missing on an ACER Chromebook 315, the issue is likely software-related, as drivers are automatically installed.
• 🚀 Restarting the Chromebook by holding the power button until the screen goes dark, then powering it back on, is the first troubleshooting step.

Testing and Basic Software Fixes

• 📌 After restarting, sign in and test the touchpad to see if it's working.
• 🔑 If the touchpad is still unresponsive, try the Shift + Search + P key combination to toggle the cursor on and off.

Enabling Debugging Keyboard Shortcuts

• 🔍 If the Shift + Search + P shortcut doesn't work, you may need to enable debugging keyboard shortcuts via Chrome flags.
• 💻 Navigate to chrome://flags/#ash-debug-shortcuts by opening Chrome and searching for the address.
• ✅ Locate and enable the 'debugging keyboard shortcut' option, then restart your Chromebook.
• 💡 After restarting, test the Shift + Search + P combination again to see if the cursor is now controllable.

Hardware Issues and Support

• ⚠️ If software solutions do not resolve the missing cursor or touchpad issue, it may indicate a hardware problem.
• 📞 In such cases, it is recommended to contact Acer customer support for further assistance.
• 👏 This video provides simple steps for non-technical users and Chromebook beginners to address common cursor and touchpad problems.