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A Fresh Approach to Resolving Conflicts with Darya Shaikh

TEDApril 21, 20257 min54,629 views
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Understanding Conflict as a Catalyst for Growth

  • πŸ’‘ Conflicts are an unavoidable part of relationships, but they can be opportunities for innovation, creativity, and hope rather than just causing rage or ending connections.
  • 🎯 Darya Shaikh, with 20 years of experience in contested spaces and corporate culture change, shares a tool to facilitate better conversations and conflicts about important matters.

Introducing the Three Horizons Framework

  • πŸ—ΊοΈ The Three Horizons tool, developed by Bill Sharp and colleagues, provides a framework for managing change and conflict by visualizing time and dominant patterns.
  • ⏳ Horizon One represents the present, business-as-usual state, which shows strain as the world changes.
  • ✨ Horizon Three is the future pattern that will take over, with pockets already existing in the present (e.g., self-driving cars).
  • πŸŒ‰ Horizon Two is the bridge between horizons, a liminal space for innovation and entrepreneurship, crucial for moving from the present to the future.

Navigating the Voices of the Horizons

  • πŸ—£οΈ Horizon One embodies the pragmatic, managerial voice focused on maintaining current operations (e.g., a CEO or a long-term worker).
  • πŸ’­ Horizon Three represents the dreamer's voice, often idealistic or radical, like an artist, activist, or younger generation.
  • 🀝 Horizon Two is the entrepreneur's voice, brokering between the other two, but can be seen as a sellout if not aligned with shared purpose.
  • ⚠️ Without a shared purpose, these voices can become adversarial, leading to negative conflicts, blame loops, and effortful incremental change.

Applying Three Horizons for Transformation

  • πŸ”‘ In a corporate merger example, Three Horizons helped a team move from negative mindsets to positive ones by understanding the value of each horizon.
  • πŸš€ They mapped a future vision (Horizon Three) of being purposeful and trustworthy, identified stuckness (Horizon One) to let go of, and leveraged existing innovations (Horizon Two).
  • βœ… This approach fostered a sense of possibility, energy, and abundance by seeing shared dilemmas and how each horizon contributes to resolution.

The Power of Better Conflicts

  • 🌍 Conflicts are ubiquitous and can cause devastation or paralysis; the desire for our contributions to matter and to shape our world is universal.
  • 🌟 The Three Horizons tool offers a way to see ourselves as part of something bigger, bringing conviction and curiosity to deeply held values.
  • βš”οΈ Shaikh emphasizes that the goal isn't to avoid fighting, but to improve how we fight and have better conflicts to build a future we can be proud of.
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What’s Discussed

Conflict ResolutionThree Horizons FrameworkFacilitationCorporate CultureInnovationCollaborationFuture ThinkingStakeholder EngagementChange ManagementTED Countdown
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