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7 On Your Side Recovers Valuable Items After Porch Pirate Incident in Poughkeepsie

Eyewitness News ABC7NYSeptember 5, 20252 min2,561 views
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Porch Pirate Theft

  • 🎯 A FedEx customer in Poughkeepsie had a package containing a silver bar and gold coin, valued at $1,847, stolen directly from his driveway.
  • 🚚 The theft occurred as the FedEx driver was handing over the package, with a stranger intercepting it before it reached the recipient's house.
  • πŸš— Surveillance footage from a neighbor's Ring camera captured a white car that had been parked on the block for hours, suggesting the pirates may have been waiting.

Customer Frustration with FedEx

  • 😩 The recipient, Richard Hasbrook, experienced significant frustration trying to resolve the issue with FedEx, encountering a chatbot that required repeated explanations.
  • πŸ“ž Attempts to reach FedEx by phone resulted in continuous ringing and then a dial tone, indicating a lack of direct customer support.

Resolution and Investigation

  • πŸ’‘ After receiving the surveillance video, 7 On Your Side intervened, prompting FedEx to investigate the incident.
  • πŸ“¦ Within four days, FedEx worked with the gold distributor to resend the stolen items, including the 10-ounce silver bar and the half-ounce gold coin.
  • πŸš“ Local police are reportedly investigating the incident as part of a larger crime ring.
  • βœ… FedEx stated that the security of customer shipments is a top priority and that they are cooperating with law enforcement and working directly with the customer.
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What’s Discussed

Porch PiratesPackage TheftFedExPoughkeepsieRing CameraSurveillance VideoSilver BarGold CoinCustomer ServiceCrime Ring7 On Your Side
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