7 On Your Side Helps Veteran Recover Car After Months-Long Towing Dispute

Veteran's Car Transport Nightmare

• 🇺🇸 Richard Bole, a US Marine veteran and FDNY Battalion Chief, hired a company to transport his car from Florida to New Jersey.
• 🗓️ The expected two-day trip turned into a months-long ordeal when the trailer carrying his car was involved in a wreck and towed.
• 💔 The car remained impounded since March 23rd, with the tow company refusing to release it until a $13,000 bill for hauling and storing the trailer was paid.

Attempts to Resolve the Issue

• 📞 Richard and his family faced a stalemate, with the broker and driver hanging up on them and various authorities unable to help.
• 🏢 Contact was made with Taylor's Towing, who stated they could not release the car as it was considered cargo and releasing it would be illegal without the trailer owner's consent.
• criminal The owner of the trailer company involved in the accident had a criminal record, including car theft, and did not respond to inquiries.

7 On Your Side Intervention

• 📰 Upon intervention by 7 On Your Side, the tow company confirmed its bill was satisfied.
• ✅ Richard's Lincoln was finally delivered without any damage, bringing immense relief to the family.
• ⚠️ The Federal Motor Carrier Safety Administration confirmed the transport service involved no longer has operating authority, highlighting the importance of verifying licenses and insurance.
• 🤝 The broker also extended a financial gift and apology to Mr. Bole for the troubles experienced.