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7 On Your Side Helps Newark Woman Get $4,700 Refunded After Fraudulent Home Depot Charges

Eyewitness News ABC7NYOctober 5, 20252 min974 views
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Fraudulent Credit Card Charges

  • πŸ’‘ A Newark woman was fraudulently charged $4,700 on her Home Depot credit card for supplies she never purchased.
  • 🎯 The unauthorized purchases, including lumber and electrical materials, were made at a Home Depot store in Michigan, over 470 miles from her home.
  • ⚠️ Despite providing evidence of her location, Home Depot initially denied her fraud claim, stating her card was used at a chip-enabled reader.

Impact on the Victim

  • πŸ’³ The 68-year-old, living on social security benefits, was shocked and nearly had a heart attack at the prospect of owing the unexpected debt.
  • πŸ˜₯ She felt hopeless and turned to "7 On Your Side" for help, fearing she would be reported to credit agencies if payments were late.

Resolution Through "7 On Your Side"

  • πŸ” "7 On Your Side" contacted Home Depot with concrete evidence that the victim was in Newark at the time of the fraudulent transactions.
  • βœ… Within a week, Home Depot overturned the fraud denial and agreed to honor the claim, surprising the victim with the good news.
  • πŸ‘ The victim expressed immense gratitude to "7 On Your Side" for resolving the stressful situation.
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12 entities
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Transcript10 segments

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What’s Discussed

Credit Card FraudHome DepotFraudulent ChargesConsumer Protection7 On Your SideNewarkMichiganRefundIdentity TheftCustomer Service
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PeopleΒ· 2
CompanyΒ· 1
ConceptsΒ· 3
ProductsΒ· 5
LocationΒ· 1