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7 On Your Side Helps Author Recover $12,000 for Missing Holiday Book Copies

Eyewitness News ABC7NYDecember 22, 20252 min692 views
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From Mail Carrier to Author

  • βœ‰οΈ Raymond Delux, a mail carrier, was inspired to write a children's book titled "I Believe" based on a Christmas story he created for his nephew.
  • πŸ’‘ The book, which draws on his experiences delivering mail to the North Pole, was finally published after he recovered from a heart issue.

Missing Book Copies and Financial Loss

  • πŸ“š Raymond invested $13,000 in publishing his book, with the first batch of a thousand copies shipped for sale through Amazon.
  • πŸ“¦ An entire pallet of books mysteriously vanished in North Carolina after being signed for at the gate, leaving Raymond with no copies and no sales.
  • πŸ“‰ After months of battling with the online seller, Raymond was told that the number of lost books was unknown, and therefore, reimbursement was uncertain, leading to significant financial and emotional distress.

7 On Your Side Intervention

  • 🀝 Facing a dead end, Raymond turned to 7 On Your Side for assistance in locating his missing book copies.
  • ⚑ Within hours of contacting the news team, action was taken, and Raymond received a refund of over $12,000, covering the cost of all the missing books.
  • βœ… Raymond expressed his gratitude, calling the resolution a "Christmas miracle" and celebrating the recovery of his investment.

Book Availability

  • πŸ“ Following the intervention, Raymond's Christmas book is now listed and available for sale on Amazon.
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What’s Discussed

First-time authorChildren's bookChristmas storyMail carrierAmazonMissing inventoryPublishing costsConsumer advocacyRefundHoliday sales
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