Dr. Phone Fix CEO Piyush Sawhney: 2026 Outlook & Growth Drivers

Company Overview & Market Position

• 💡 Dr. Phone Fix is Canada's largest independent, rapidly scaling, carrier-neutral electronic device repair chain.
• 🎯 Operates in a multi-billion dollar, highly fragmented market where consumers prefer repairing expensive mobile devices over replacing them.
• 🔑 The company is an execution story with proven, repeatable unit economics, bringing professionalism to the category.

Operational Performance & Growth

• 📈 Recently added nine new locations, increasing the store count from 35 to 44.
• 📊 Achieved approximately 9% same-store revenue growth, with average store revenue increasing to $350,000.
• 🌱 Deepening insurance partnerships are providing incremental traffic and volume, with significant contributions expected in 2026.
• 📱 The pre-owned device sector is a growing revenue stream, offering consumers a meaningful option with a 1-year warranty.

Financial Highlights & Future Outlook

• 💰 Expected 2025 revenue to exceed $12.1 million, representing approximately 20% growth from 2024.
• 🚀 Projected 2026 revenue to surpass $16 million, based solely on the current store base and excluding future acquisitions.
• 📈 EBITDA showed a significant improvement of over 220% compared to 2024, indicating increasing margins as the company scales.

Strategic Advantages & Expansion

• ✅ On track to add 26 more locations, aiming for a total of 70 stores within the next 12 to 18 months.
• 🤝 Maintains direct OEM relationships with Apple and Samsung, ensuring certified repairs and better margins by purchasing parts directly.
• 🌐 Its carrier-neutral status makes it an attractive partner for various telecoms and insurance companies seeking a consolidated, professional service provider.
• 🛠️ Dr. Phone Fix is positioned as a service-led retail platform offering high-margin services beyond just repairs, including accessories and pre-owned devices.